Falak Information Technology and Digital Marketing strives to provide the best technological and marketing solutions to its clients while ensuring commitment to the highest standards of quality and professionalism. This company policy aims to define the principles and guidelines that govern our operations and interactions with our employees, clients, and partners.
1. Mission and Vision
Mission: To deliver innovative technological and marketing solutions that contribute to the growth of our clients’ businesses and help them achieve their digital goals using modern technologies and effective marketing strategies.
Vision: To be the leading company in providing technology and digital marketing services in the local and international markets, with a strong focus on quality and innovation.
2. Core Values and Work Ethics
- Professionalism: We are committed to delivering the highest level of professionalism in all our services.
- Innovation: We ensure the use of the latest technologies and strategies to achieve outstanding results.
- Transparency: We are dedicated to maintaining a clear and transparent work environment for our clients and employees.
- Respect: We treat our clients and employees with respect and strive to foster a culture of teamwork.
3. Internal Work Guidelines
- Recruitment and Training: We are committed to hiring skilled professionals and providing continuous training programs to develop their skills in line with business needs.
- Equality: We ensure a fair and equal work environment, free from discrimination based on gender, race, religion, or social background.
- Continuous Innovation: We encourage our employees to think creatively and innovate new solutions that meet market needs.
4. Client Relations
- Transparent Communication: We commit to clear and direct communication with our clients throughout all project stages.
- Service Quality: We focus on delivering high-quality services that align with our clients’ expectations.
- Understanding Client Needs: We strive to accurately understand our clients’ needs and work closely with them to achieve their business goals.
5. Compliance with Laws and Regulations
We adhere to all local and international laws related to business and digital marketing, including:
- Data protection laws
- Intellectual property rights regulations
- Consumer protection legislation
6. Marketing and Advertising
- Ethical Practices: We are committed to using ethical marketing and advertising practices while respecting competitors’ and customers’ rights.
- Transparency in Offers: We ensure that our offers are clear and realistic, without exaggeration or false promises.
7. Security and Data Protection
- Information Security: We are committed to providing a secure environment for client data and sensitive information. We use modern technologies to prevent unauthorized access.
- Customer Privacy Protection: We comply with privacy protection standards in accordance with policies and laws related to personal data protection.
8. Updates and Review
Falak Information Technology and Digital Marketing periodically reviews this policy to ensure its alignment with market needs and best practices in the technology and digital marketing industry.
9. Contact Us
If you have any questions or inquiries regarding the company policy, you can contact us through:
📧 Email: [email protected]
📞 Phone: +966500263159
📍 Address: Riyadh, Saudi Arabia, Al-Ishbiliyah District, Sahaba Road